Susan Jones


Sr. Vice President, Retail Brokerage | Richmond & Norfolk

About

Professional Summary

Since 1985 I have been involved in every aspect of the commercial real estate industry including development, property management, finance, landlord representation and tenant representation giving me invaluable experience and tools to provide my clients with perspectives from every side of a deal.  Additionally as a leader in many of our industry’s trade organizations, I bring my leadership skills and contacts to the table that aid in accelerating the success of my customers and clients.  Those roles have included President of the CREW Richmond chapter and Southern Virginia State Director of ICSC.

I’ve built my career on three important principles:  Information, Networking and Communication (INC).  I pride myself in being a “Knowledge Leader” by keeping up to date on local, regional and national events that affect our industry.  Information is a powerful tool in assisting clients with their current and long term goals.  Networking with commercial real estate professionals throughout the industry allows me to tap into a broad range of disciplines that aids in lease and contract negotiation, building proformas and budgets, site selection and many other elements of commercial real estate.  Communication is key to winning and closing deals.  I take a pro-active approach to communicating with my clients and follow a 24 hour rule for returning phone calls.

Because of my experience and years in the industry I help my clients find creative solutions to their challenges.  They know that when they want something done, they can count on me.  

Accomplishments

  • 2012 and 2015 Colliers | Richmond Top Producer
  • 2010 – CREW Richmond’s Top 20 Women in Commercial Real Estate
  • 2017 CoStar Power Broker

Services:

  • Brokerage: Landlord Representation
  • Brokerage: Tenant Representation

Property Type:

  • Retail

Clients:

A.C. Moore, Office Depot Little Caesar's, Dunkin Donuts, Dominion Energy, Casto, Kroger

Education:

Susan is a graduate of Virginia Polytechnic Institute and State University.

Memberships & Involvements:

  • Member, VCU Real Estate Circle of Excellence 2013 - 2018.
  • International Council of Shopping Centers (ICSC) – State Director – 2009 – 2012. Member since 1998.
  • Greater Richmond Association of Commercial Real Estate (GRACRE) – Board Member 2008 – 2010.
  • CREW – Richmond – Past President’s Council; President – 1998.  Member since 1993.
  • Emergency Shelter, Inc. – Board Member Richmond non-profit for the homeless from 1997–2003 ; President 1999-2001.  
  • Colliers International National Retail Leadership Committee; Co-chair Landlord Practice Group.
  • Virginia Tech Program Real Estate Richmond Steering Committee.  

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