Rachel Bunney

Rachel Bunney

Head of Client Engagement

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About

Professional Summary

I am responsible for implementing our client engagement programme and advancing  our major markets strategy.  By driving CRM activity for identified targets my role is to ensure that we have accurate client intelligence fueling Salesforce and business development plans; as well as measuring client satisfaction levels to ultimately improve our client engagement.  I also provide strategic marketing advice to our London Offices Division.

Accomplishments

  • Creating and implementing the company's client engagement programme
  • Developing strategic client plans for key targets
  • Rolling out a business-integrated approach to client satisfaction
  • Sharing client intelligence centrally to help break down cross-selling barriers
  • Creating and implementing a stratetgic marketing plan for our London Offices Division 

Education

CIM Professional Diploma in Marketing
London School of Marketing

BSc (Hons) English Studies
University of Nottingham

Memberships & Involvements

BPF

CIM

Profile

PM Forum

Testimonials

"Rachel is diligent, proactive, professional and creative. She is always willing to go the extra mile and can be relied upon to do a first class job on any project."Rosalie King | Head of Marketing

 

 

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