Senior Rate Account Manager
Shayla joined Colliers Rating department in March 2008 and brought with her 5 years experience in accounts, customer service and business administration. She was promoted to Senior Rate Account Manager in January 2012.
Since joining Colliers Shayla has continued to maintain her own portfolio of clients and has delivered the best possible service. In accordance with the above, she has worked tirelessly to deliver the department's objective of using one database to deliver a more professional and secure sevice.
Shayla continues to work closely with the supplier in development for a more efficient and tailored database, this includes attending client meetings to promote, providing in house training for all staff in various locations and general technical support.
Shayla has also been responsible for the setup and running of the image capture and scanning solution which has resulted in a significant amount of time saved with the processing of 30,000 demands.
Regular participant of Colliers University
Readsoft Document Invoices 5.5 & Admin
Microsoft Office Specialist
NVQ Business Administation Level 3
Memberships & Involvements
Historically - Cancer Research, Santander, Sally Salons, TUI, Wilkinsons, Segro, AS Watson.
Currently - WeWork International, IW Group Services (UK) Ltd, Techspace Property Group Limited & Lenta Business Centres
It has been a pleasure working with you Shayla – thank you so much for all your help :)
Laura Humphreys - Sally Salon Services
Great Stuff Shayla,
I know that you are The Girl that can & does!
Lorraine Bridges - TUI UK Ltd
Just to let you know the council have repaired the pavements and curbs at the back of our building. Thank you so much for sorting that out.
Oliver Barnwell - Santander UK Plc