Business Rates / Rating

The UK Business Rates team covers everything from challenging business rate valuations to examining your business rate records.




The Colliers International Business Rates team has 90+ specialists, including four Rating Diploma holders (described by the RICS as “the gold standard in terms of measuring the capability of rating surveyors”), more than any other private practice firm. The team also includes several specialist senior leaders, formerly with the Valuation Office, who were responsible for providing technical advice and guidance to surveyors across the Agency, as well as liaising with colleagues in Scotland, Northern Ireland and the Republic.


Colliers are active participants in the work of external rating bodies and have specialists sitting on the panels of the Institute of Revenues Rating and Valuation and Rating Surveyors' Association.


In addition to negotiating business rates, we also offer a comprehensive rating service, from challenging rateable values to Rate Account Management.


Colliers International were among the first to pioneer a business rates account management service over a decade ago. We are proud to be a market leader within all three service lines.


If we can help further on any general Rating matters, please do not hesitate to contact the team on 0800 358 3230

What we offer

Rateable value is the keystone of calculating your business rates assessment. However, it is not an exact science and is based upon a hypothetical opinion of value reached by the Valuation Office, a division of HMRC. It is a complex area and requires specialist rating expertise to challenge it. We work closely with our agency and valuation business and draw upon their in-depth market knowledge in order to effectively analyse data and query the approaches adopted by the Valuation Office.

Our rating surveyors have extensive experience in both the public and private sectors, having had experience of providing evidence at both Valuation Tribunal and Upper Tribunal. We monitor all changing legislation and are well positioned to provide all of our clients with regular update newsletters throughout the duration of an instruction.

We deliver timely advice on whether it's appropriate to launch appeals, setting out a clear business case. We have the valuation expertise and specialist rating knowledge to ensure that your rateable value is at the lowest level. We actively respond to the government on any prospective changes to legislation and we will ensure that you are informed of any changes in the law that might affect your rate liability. Our services include co-ordination with other bodies, prior agreement of a new property or for the 2021 Rating List, material change of circumstance appeals, focus on methods of valuation and case law specialists. We have specialist surveyors within the team to handle every area of the market.

The Accurates team is made up of highly skilled, forensic rating compliance audit specialists. The majority are Institute of Revenues Rating and Valuation qualified former local authority revenues officers. The other part of the team is made up of data and systems analysts, whose prime objective is to supplement your own existing cost management systems.

Accurates is the industry leader, due to its specialist expertise, in providing advice on whether or not rate liabilities (current and historic) demanded by billing authorities, are compliant with current local tax collection/enforcement legislation and best practice.

We forensically examine your historical payments record to identify instances of overpayments in rates, which can be as a result of inaccurate calculation at the time, or through charges that were not compliant with the legislation in force.

Our services include: Desktop assessment of liabilities, Liability and collection compliance, Best practice and due diligence audits, Business rates health-check, Web-based compliance audit report, Business rate administration.

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Empty rates are the breaking point for some in the current market. By eliminating business rate relief on empty properties, companies are being penalised for situations where there is no income. Empty rates are making a bad situation worse.

We played a key role in the consultation that preceded the introduction of the new legislation, helping to limit its impact on owners of empty properties. With a legal consultant on board, we can offer proactive advice on managing and minimising rate liabilities now and in the future. We can ensure compliance with new and existing legislation.

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We manage the client’s rates liability using a dedicated accounts team and surveyors to deal with portfolio changes and appeals. Our team can additionally take on responsibility for the rate function altogether, providing a service that integrates our expertise in rating and management accounts.

We will ensure that only correct rate demands are paid and that any refunds and interest due are paid promptly, making sure all payments are traceable against individual properties and providing regular, comprehensive reports to keep clients in touch with all developments.

Our Services include: Dedicated specialists, Rate demands, Funding and payment, Reporting, Forecasting.

Business Rates / Rating Services

Colliers International’s Rating service ensures you receive the best possible support in effectively planning and managing your rates liability, to help you save money and improve your long-term success.

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Business Rates 2019 2020 UK Ireland
Rating Expertise
With a tailored approach to finding solutions that meet your specific business rates and portfolio needs, we can help reduce your liabilities and uncover hidden savings in a number of key areas.
Rating Success
To date, we have saved clients over £200m despite the issues with Check, Challenge, Appeal. What can we save you? Contact us now to find out how we are finding ways to work with the system.
Property Tax Guide
A quick guide to the rating system.
Success Stories

BT Case Study
BT - Business Rates Services
We have worked with BT as a single specialist advisor over the past three years providing a complete rating service of valuation appeals, audit and rate account management. 
Travelodge Case Study
Travelodge - Hotels
We have acted on behalf of Travelodge since 2014 for for 550 sites. We have reviewed the portfolio to ensure that previously missed opportunities were rectified which resulted in significant savings.
Co Op Case Study
Co-op - Retail
We’ve acted for Co-op for the last two rating lists, minimising their liability using all three service lines – appeals, rates payments and audit/empty rates mitigation, over a portfolio of 6,000 properties.

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