I specialize in the field of collecting, validating, structuring and visualising data. Benchmarking facility management performance of organisations on costs, and quality of service is a good example of working on data. Dashboards on client satisfaction survey results, workplace occupancy measurements and asset sustainability scores are just a few other examples of last years deliverables. Tools for data visualisation are Excel and PowerBI.
Before, I worked for over 10 years in designing and implementing IWMS, focussing on service management tools that link the facility management department with their clients.
Facility benchmarks for corporates and governmental agencies in the Netherlands and throughout Europe, ranging from offices, universities to production sites.
Translation of user demands to functional descriptions for software developers to obtain robust and flexible information systems. This applies to Collier tools like the benchmarking tool and the multigeneration tool for workplace cosulting and to customer IWMS systems, e.g. Unilever room reservation tool and the EPO CAFM system.
Computer Science, Information Systems at the Technical University of Eindhoven, the Netherlands.
Akzo Nobel, Philips, Deloitte, Dutch universities, Dutch city councils