GDPR |Privacy Policy


Information clause for clients
In case of collecting data directly from a data subject (Article 13 of GDPR)


The data controller is Colliers International Poland Sp. z o.o. with its registered office in Warsaw, 00-078, Pl. Piłsudskiego 3 („Colliers”).
You can contact the data controller by e-mail at DaneOsoboweCIP@colliers.com or in writing to the controller’s registered address.

 

Your personal data will be processed:

a) For establishing trade relations - until effective complaint, request to remove or limit the processing of your personal data. A legal basis for processing is fulfillment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to strive for the sale of services.

b) For the necessity of the conclusion and performance of a contract - until the contract is terminated. A legal basis for processing is the necessity for the performance of a contract to which the data subject is party or for taking steps at the request of the data subject prior to entering into a contract (Article 6.1 (b) of GDPR).

c) For processing complaints and applications - for the period of one year after the complaint or application receiving. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to a maintaining the high quality and caring for the image of the entrepreneur.

d) For bookkeeping and tax records keeping - for the period of seven full years after the end of the calendar year. A legal basis for processing is compliance with a legal obligation to which the controller is subject (Article 6.1 (c) of GDPR) due to Article 74 of the Accounting Act and other tax obligations.

e) For debt collection purposes - for the period of time, till a full recovery of receivables. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) – relating to a recovery of overdue receivables from the data subject.

f) To pursue claims and defend us against claims - for the period of six years from the end of cooperation. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to defend the Controller against claims.

g) For marketing of the controller’s products and services - until effective complaint, request to remove or limit the processing of your personal data. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to a caring of the controller's best interest and caring for the image of the entrepreneur.

h) In order to apply financial security measures in cases specified in the Act of March 1, 2018 on counteracting money laundering and terrorism financing (AML Act) – for a period of 5 years, starting from the first day of the year following the year in which the economic relations with the client or occasional transactions were terminated, unless the decision of the Inspector General will extend this period (but no longer than the next 5 years). A legal basis for processing is fulfilment of the legal obligation to which the controller is subject (Article 6.1 (c) of GDPR) due to the AML Act.

 

The data controller will transfer personal data only to the trusted recipients, collaborating with Colliers, such as, IT services provider, hosting and entities belonging to the Colliers capital group.

Data may be transferred to Canada. Transfer is based on the compliance decision specified in Article 45 of the GDPR as the legal system of Canada comply with the standards the European Union prescribes for the protection of personal data. The respective decision may be accessed at the flowing link: https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32002D0002.

 

Due to the fact that we process your personal data, you have the right to:

1) request access to your personal data,
2) demand the rectification of their personal data,
3) request to remove or limit the processing of your personal data,
4) data portability with respect to the personal data that you have provided to the controller
5) complain with the supervisory authority (The President of the Personal Data Protection Office.

You also have right to object to processing of your personal data (according to the Article 21 of GDPR).

The provision of personal data is voluntary, however without providing the data it is impossible to establish trade relations, submit RFQ, conclude and perform of a contract.

 

Information clause for suppliers
In case of collecting data directly from a data subject (Article 13 of GDPR)

 
The data controller is Colliers International Poland Sp. z o.o. with its registered office in Warsaw, 00-078, Pl. Piłsudskiego 3 („Colliers”).
You can contact the data controller by e-mail at DaneOsoboweCIP@colliers.com or in writing to the controller’s registered address.

 

Your personal data will be processed:

a) For establishing trade relations - until effective complaint, request to remove or limit the processing of your personal data. A legal basis for processing is fulfillment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to strive for the sale of services.

b) For the necessity of the conclusion and performance of a contract - until the contract is terminated. A legal basis for processing is the necessity for the performance of a contract to which the data subject is party or for taking steps at the request of the data subject prior to entering into a contract (Article 6.1 (b) of GDPR).

c) For processing complaints and applications - for the period of one year after the complaint or application receiving. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to a maintaining the high quality and caring for the image of the entrepreneur.

d) For bookkeeping and tax records keeping - for the period of seven full years after the end of the calendar year. A legal basis for processing is compliance with a legal obligation to which the controller is subject (Article 6.1 (c) of GDPR) due to Article 74 of the Accounting Act and other tax obligations,

e) For debt collection purposes - for the period of time, till a full recovery of receivables. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) – relating to a recovery of overdue receivables from the data subject,

f) To pursue claims and defend us against claims- for the period of six years from the end of cooperation. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to defend the Controller against claims,

g) For marketing of the controller’s products and services - until effective complaint, request to remove or limit the processing of your personal data. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to a caring of the controller's best interest and caring for the image of the entrepreneur.

 

The data controller will transfer personal data only to the trusted recipients, collaborating with Colliers, such as, IT services provider, hosting and entities belonging to the Colliers capital group.

Data may be transferred to Canada. Transfer is based on the compliance decision specified in Article 45 of the GDPR as the legal system of Canada comply with the standards the European Union prescribes for the protection of personal data. The respective decision may be accessed at the flowing link: https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32002D0002.

 

Due to the fact that we process your personal data, you have the right to:

1) request access to your personal data,
2) demand the rectification of their personal data,
3) request to remove or limit the processing of your personal data,
4) data portability with respect to the personal data that you have provided to the controller
5) complain with the supervisory authority (The President of the Personal Data Protection Office.

You also have right to object to processing of your personal data (according to the Article 21 of GDPR).

The provision of personal data is voluntary, however without providing the data it is impossible to establish trade relations, submit RFQ, conclude and perform a contract.

 

Information clause for clients and suppliers representatives
In case of collecting data directly from a data subject (Article 13 of GDPR)


The data controller is Colliers International Poland Sp. z o.o. with its registered office in Warsaw, 00-078, Pl. Piłsudskiego 3 („Colliers”).
You can contact the data controller by e-mail at DaneOsoboweCIP@colliers.com or in writing to the controller’s registered address.

 

Your personal data will be processed:

a) for establishing trade relations with the entity the person represents - until effective complaint, request to remove or limit the processing of your personal data. A legal basis for personal data processing is fulfillment of objectives following from legitimate interests pursued by the data controller [Article 6.1 (f) of GDPR] - relating to strive for the sale or purchase products or services,

b) for processing complaints and applications - for the period of one year after the complaint or application receiving. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to a maintaining the high quality and caring for the image of the entrepreneur,

c) for bookkeeping and tax records keeping - for the period of seven full years after the end of the calendar year. A legal basis for processing is compliance with a legal obligation to which the controller is subject (Article 6.1 (c) of GDPR) due to Article 74 of the Accounting Act and other tax obligations,

d) for debt collection purposes - for the period of time, till a full recovery of receivables. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) – relating to a recovery of overdue receivables from the data subject,

e) to pursue claims and defend us against claims - for the period of six years from the end of cooperation. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to defend the Controller against claims,

f) for marketing of the controller’s products and services - until effective complaint, request to remove or limit the processing of your personal data. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to a caring of the controller's best interest and caring for the image of the entrepreneur,

g) in order to apply financial security measures in cases specified in the Act of March 1, 2018 on counteracting money laundering and terrorism financing (AML Act). – for a period of 5 years, starting from the first day of the year following the year in which the economic relations with the client or occasional transactions were terminated, unless the decision of the Inspector General will extend this period (but no longer than the next 5 years). A legal basis for processing is fulfilment of the legal obligation to which the controller is subject (Article 6.1 (c) of GDPR) due to the AML Act.

 

The data controller will transfer personal data only to the trusted recipients, collaborating with Colliers, such as, IT services provider, hosting and entities belonging to the Colliers capital group.

Data may be transferred to Canada. Transfer is based on the compliance decision specified in Article 45 of the GDPR as the legal system of Canada comply with the standards the European Union prescribes for the protection of personal data. The respective decision may be accessed at the flowing link: https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32002D0002.

 

Due to the fact that we process your personal data, you have the right to:

1) request access to your personal data,
2) demand the rectification of their personal data,
3) request to remove or limit the processing of your personal data,
4) data portability with respect to the personal data that you have provided to the controller
5) complain with the supervisory authority (The President of the Personal Data Protection Office.

You also have right to object to processing of your personal data (according to the Article 21 of GDPR).

The provision of personal data is voluntary, however without providing the data it is impossible to establish trade relations, submit RFQ, conclude and perform of a contract.

 

Information clause for correspondents and contact forms users
In case of collecting data directly from a data subject (Article 13 of GDPR)


The data controller is Colliers International Poland Sp. z o.o. with its registered office in Warsaw, 00-078, Pl. Piłsudskiego 3 („Colliers”).
You can contact the data controller by e-mail at DaneOsoboweCIP@colliers.com or in writing to the controller’s registered address.

 

Your personal data will be processed:

a) for correspondence registration and answering - for the period of ten years from the date of sending or receiving correspondence. A legal basis for processing is fulfillment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to timely response to the correspondence, timely payment to suppliers, caring for the quality of cooperation with contractors or other party, 

b) to pursue claims and defend us against claims- for the period of six years from the end of cooperation. A legal basis for processing is fulfilment of objectives following from legitimate interests pursued by the data controller (Article 6.1 (f) of GDPR) - relating to defend the Controller against claims.

 

The data controller will transfer personal data only to the trusted recipients, collaborating with Colliers, such as, IT services provider, hosting and entities belonging to the Colliers capital group. Data may be transferred to Canada. Transfer is based on the compliance decision specified in Article 45 of the GDPR as the legal system of Canada comply with the standards the European Union prescribes for the protection of personal data. The respective decision may be accessed at the flowing link: https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32002D0002.

 

Due to the fact that we process your personal data, you have the right to:

1) request access to your personal data,
2) demand the rectification of their personal data,
3) request to remove or limit the processing of your personal data,
4) data portability with respect to the personal data that you have provided to the controller
5) complain with the supervisory authority (The President of the Personal Data Protection Office.

You also have right to object to processing of your personal data (according to the Article 21 of GDPR).

Providing personal data is voluntary, however, it is necessary to register incoming correspondence and answer it. If you do not provide personal data, we will not be able to handle the matters being the subject of the correspondence.

 

Cookie Policy

 

What is a cookie?

Cookies are tiny text files sent by the visited web pages. Such files are stored on the user's computer, smartphone or other device. They allow us to store information about your preferences – the web page 'remembers' you so that it can react appropriately when you visit us again. By using cookies, it is possible to store or access information already stored on the device used to display this website (e.g. laptop, smartphone, etc.). 

 

We use two types of cookies: session cookies and persistent cookies.

  • session cookies remain on the user's device until the user logs out or closes the browser;
  • persistent cookies remain on the user's device for a period specified in the cookie parameters or until the user removes the cookie manually.

 

Why Colliers uses cookies

The cookies used on www.colliers.com enable us to personalize the information we display and present you with customized content.
By using cookies, the website administrator (i.e. Colliers International Poland Sp. z o.o. with its registered office in Warsaw, Pl. Piłsudskiego 3, 00-078 Warsaw) uses two categories of cookies: "necessary" and "optional" for the following purposes:

  1. "Necessary" cookies è in order and to the extent necessary to properly display the website. This is about providing basic functions such as security, network management and availability. You can disable them by changing your browser settings, but this may affect how the website operates.
    To that end, session cookies may be used on the website.
  2. "Optional" cookies è in order to find out about the preferences of users of our website so that such findings may be used to improve the quality of website display.
    Optional cookies are installed with the consent of the person who visits the website, given using the browser settings in your device. They are persistent cookies provided by Colliers' partners (third parties), e.g. Google Inc.

 

You may withdraw your consent and delete cookies from the device at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

The table below shows the list of tools used for "optional" (persistent/analytical) cookie management:

 

Analytical tool

Supplier

Categories of data collected

Are data entrusted?
Are data transferred outside the European Economic Area?

Google Analytics

Google Inc.

unique IDs, IP addresses, activity information, location, browser language information, device model information

Data are entrusted. The agreement for the entrusting is available on: https://privacy.google.com/businesses/processorterms/
The service provided may involve the transfer of data outside the EEA and Switzerland, mainly to the United States.  To that end, Google ensures the security of the flow of these data by:
- participation in the Privacy Shield Framework https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

Sales Manago

Benhauer sp. z o.o.

full name, e-mail address, phone number, place of employment, IP address, history of activity on the web pages

Data are entrusted.

Get Response Enterprise

Get Response sp. z o.o.

full name, e-mail address, phone number, place of employment, IP address, history of activity on the web pages

Data are entrusted.

Coveo

Coveo Solutions Inc.

 

Data are entrusted and transferred (due to the participation in the Privacy Shield Framework (see more: https://www.coveo.com/en/pages/gdpr))

 

In order to achieve the above mentioned analytical objectives, the website also uses the so-called usage data.

 

Cookie management and deletion:

Most browsers offer you the ability to accept or decline all cookies. You can also easily change the cookie settings in your browser settings. Please note that if you disable all cookies from colliers.com, this may cause the website to be difficult to use or may prevent you from using certain features of our website altogether.
The management and deletion of cookies varies depending on the browser used. For details, use the browser Help feature or visit the following website http://www.allaboutcookies.org, which explains step-by-step how to manage and delete cookies in most browsers.

The information about individual browsers can be found on the following pages:

To opt out of Google Analytics across all websites, please visit: http://tools.google.com/dlpage/gaoptout

If you have any further questions about the cookies used on the Colliers International website, please feel free to contact us - poland@colliers.com

 

Usage data

Even without the installation of cookies, the administrator of the website may access the following data showing how the website is used (hereinafter: "other usage data"):

  • ID assigned to the device of the visitor;
  • ID of the telecommunication network terminal;
  • ICT system (type of device, operating system, web browser) used by the Internet user;
  • information about the start, end and extent of each use of the website.

The data are not associated with individual website visitors. To ensure the highest quality of service, from time to time we analyse log files to see, for example, which pages are visited most frequently or what web browsers are used, and to check the page structure for errors.

 

Personal data protection

Information accessed by us is in principle general (statistical) in nature. Nevertheless, the concept of 'personal data' in the GDPR (Regulation (EU) 2016/679) also covers information on identifiable persons. As provided for by the GDPR, to determine whether a natural person is identifiable, account should be taken of all the means reasonably likely to be used (such as singling out), either by the controller or by another person, to identify the natural person directly or indirectly. To ascertain whether means are reasonably likely to be used to identify the natural person, account should be taken of all objective factors, such as the costs of and the amount of time required for identification, taking into consideration the available technology at the time of the processing and technological developments.

Therefore, information obtained through cookies and usage data may constitute personal data within the meaning of GDPR. If the above information is classified as 'personal data', then the controller of your personal data is Colliers International Poland Sp. z o.o. with its registered office in Warsaw, Pl. Piłsudskiego 3, 00-078 Warsaw. Even if we are unsure whether a particular category of information is personal data, we introduce mechanisms to protect such information as if it were personal data. You can contact the controller at the following address for all personal data protection issues: DaneOsoboweCIP@colliers.com.

The processing of the above categories of data to the extent necessary for the correct display of the website ("necessary" cookies) is based on the so-called legitimate interest pursued by the website administrator (Article 6(1)(f) of the GDPR). For that purpose, the following may take place:

  • occasional analysis of log files to determine which browsers visitors use; which bookmarks, pages or subpages are most or least frequently visited or viewed; and whether the page structure is error-free;
  • prevention of unauthorized access to the website or dissemination of malicious codes, interruption of 'denial of service' attacks and prevention of damage to computer and electronic communications systems.

 

In these cases, you have the right to object (where processing takes place on the basis of Article 6(1)(f) of the GDPR).

Whereas if you give your consent by enabling "optional" cookies in your browser (analytical cookies, for instance provided by Google Analytics), then any information collected in that way will be used in order to find out about the preferences of users of our website so that such findings may be used to improve the quality of website display. In this case, the basis for data processing is Article 173(2) of the Telecommunications Act (Journal of Laws of 2004, No 171/1800), in conjunction with Article 6(1)(a) of the GDPR. As stated in Article 174 of the Telecommunications Act, the provisions on the protection of personal data apply to obtaining the consent of the subscriber or end-user.


You may withdraw your consent and delete cookies from the device at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

The providers of analytical tools to whom the data may be entrusted are indicated in the table above. The table also indicates whether the data may be transferred outside the European Economic Area and on what terms and conditions.

You have the right to access the data, including to obtain a copy of the data, the right to data portability, the right to rectify and erase the data, and the right to restrict their processing. Due to the limited identifiability of the data (the data are to a large extent statistical in nature), in accordance with Article 11(2) of the GDPR, the exercise of the indicated rights may depend on the provision of additional information to identify the data and verify the identity of the requester.

You have the right to lodge a complaint with the supervisory authority (President of the Personal Data Protection Office (UODO)).

Personal data will be deleted or anonymized not later than upon the expiry of the statute of limitation for potential claims related to the use of the website (not later than two years after the date of fixation), or earlier if you raise an effective objection. Data are given freely but their provision is necessary for the above purposes.

You can read more about how we safeguard your privacy by going to polityka prywatności (privacy policy).