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Key Account and Operations Manager | Serbia
Ilija is responsible for expanding relationships with existing clients and developing relationships with new clients by implementing his knowledge and experience in a manner which builds upon Colliers standards, unifies the valuable knowledge of all team members and identifies opportunities for fresher approaches to meeting and managing clients’ needs. Ilija works with an extremely professional and dedicated team of highly experienced and motivated experts who are market leaders and responsible for adding value and delivering best solutions to all clients and market participants.
Ilija joined Colliers International in August of 2014 in the Valuation and Advisory Services (VAS) department. During his time with the VAS team, Ilija was responsible for carrying out comprehensive and detailed valuation and advisory reports for commercial and residential properties, covering the markets of Serbia, Montenegro, and Macedonia. By always acting as a true partner and advisor to clients, surpassing real estate appraisals and consultancy, Ilija is best known for exceeding client expectations and providing a high level of service excellence.
In 2019, for his dedication, professional maturity and great impact in contribution, Ilija was promoted to Key Account and Operations Manager, now handling the company’s key accounts and operations. He now ensures stable and structured performance according to the Colliers’ values as a main focus for the company’s economic growth and performance.
Nikola is the Manager of the Valuation and Advisory Services Department. He has a multidiscipline background, having worked for renowned real estate consultancies and in a reputable financial institution in the financing of prime assets on the Serbian real estate market. Nikola is able to successfully provide advice to clients in every step of their investment cycle that maximizes their benefit and the project’s success. He has worked on large scale projects which include all segments of real estate, including specialized properties, renewable energy projects, and agricultural projects.
Prior to joining Colliers International, Nikola worked at UniCredit Bank Serbia as a Director of Collateral Management Unit. He has closely cooperated with the Project Financing Department and he was involved in the credit approval process for some of the largest projects in Serbia, assessing and mitigating the risks involved, managing client relationship and providing adequate collaterals to the Bank. Before UniCredit Bank, Nikola worked as a Financial Analyst at Nelt Co, and as a Valuation Consultant at CBRE and NAI atrium, respectively. Throughout his career, he had the opportunity to work with the largest investors in Serbia and the region, assessing large scale projects and supporting management decisions with financial models and extensive due diligence. During his term as Collateral Assessment Specialist of UniCredit bank Serbia, he has managed to become a court-appointed expert in the area of economics and has carried out dozens of expert reports used in various judicial processes.
Jelena is part of Colliers team within the Valuation and Advisory Services Department. She is responsible for valuation analysis, managing communications with clients and providing essential information for them, creating proposals and contracts as well as preparing market reports and advisory studies material for clients. She combines both the creative and technical element in order to uncover the full potential of projects and to build on her experience.
Additionally, Jelena was also working within Commercial &Residential Brokerage Services Department where she was engaged in brokerage activities and importing new data to the database as well as updating it with high accuracy. Jelena participated in a number of projects related to many representative clients, such as ABD, Molson Coors, McDonald’s, NLB Bank, Marfin Bank, Banca Intesa.
Milica joined Colliers in 2019. She currently serves as a Junior Associate for Colliers based in Belgrade.
Milica has a vast experience handling quality control matters in the databases. Her current responsibilities include organizing property maintenance: assistance in daily communication with, preparing and analyzing documentation for, as well as develop and maintain trusting relationships with clients, property owners, tenants, vendors, and subcontractors.
She is highly resourceful, proactive, and has surprising knowledge of the processes and procedures involved in the sensitivity and special requirements of the clients. Milica is also well versed in the implementation of thematic and topological controls, as well as writing comprehensive technical reports on the realization of the works making her a great asset to the Colliers team.
Vladan Karanfilov is a part of Colliers International, on a position of Associate within Real Estate Management Services.
Vladan is involved in managing residential properties as well as cooperating in a professional manner with most reputable clients. Vladan performs daily in order to provide the client a better quality of service, in terms of maintaining the facility, administrative duties, processing payable-receivable accounts and also responding to all client inquiries and other general requests.
Prior to joining Colliers International, Vladan has been working for architectural bureau “UrbanPro” in Belgrade, where he was involved in many complex projects. Some of his responsibilities were to design the best architectural solutions, prepare technical documentation, and also exercising supervision on the construction site.
During his studies, Vladan worked part-time for architectural bureau “GS architects” in Zambia. Part of his activities was the preparation of technical drawings and 3D models in order to improve presentation quality.
Zorica has joined Colliers International office Nis in March 2010 as a Real Estate Consultant specializing in the temporary residence procedure for foreign nationals seconded to Serbia. This is a new part of the property management service line in Colliers International, therefore Zorica's experience is very important for the further development of Colliers' PM services in Nis.
Even prior to her employment with Colliers, Zorica had established long term cooperation with local authorities as well as with the clients such as Philip Morris expatriate emploees, in order to ensure business partnership necessary for timely processing of all relevant requests and procedures.