Client Relations Director
License # B
l have 15 years of work experience in sales, management and negotiations. Key responsibilities included retail and corporate loan sales as well as negotiations with clients, working on large deals and handling problematic loans Pioneered several innovative projects that included hiring and training 140 sales personnel. Head of client negotiations, director of sales and a sales trainer at the prestigious Management Academy.
i am Trainer – Coaching courses in the direction of Sales, Effective Communications, Presentation Skills; Business Communications in Sales, Customer service training.
In 2014 the innovative project "Universal Sales Agent became very successful (individual loans up to 6000 lari totaled 5 million within 6 month) and got implemented and remains successful even today.
In 2015 the TBC branch won "best sales and client relationship reward."
Within one-year Management Academy sales have increased by 35%. Company gained large corporate clients that became long term partners. Feedback for coaching and training provided has been very positive.
2017 - present Georgian Technical University PhD student of Business Technology
2010 – 2012 Free University (ESM Tbilisi) MBA Degree – Master
1994 – 1999 Shota Rustaveli Institute of Theater and Cinema Degree – Bachelor
1982 – 1993 N 11 Public School, Sukhumi, Georgia