Work³ | The Future of Work

Accelerating change in place, space and pace in the new normal for occupiers

Strategies to thrive in a new world of work

As more economies and companies emerge from crisis mode and focus shifts to future plans, it’s become clear the workplace as we once knew it has to evolve. The COVID-19 pandemic has accelerated trends that were already in the process of reshaping the working environment: the rise of remote teams, enabled by connected technologies; the decentralisation of operations and the more flexible use of real estate resources; and a new emphasis on employee experience and well-being.

To address the challenges and seize the benefits of the new normal workplace, occupier strategies will need to change. Colliers’ WORK³ is a platform of research, advisory and services designed for a new era of work. We are helping companies cultivate workplaces and real estate portfolios that are not just fit for purpose in a period of recovery, but also deliver business performance, real estate efficiencies and employee productivity over the long term by navigating clients through change in work place, space and pace.

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Over 70% of workers want to continue working from home part-time1

1Colliers Work From Home Survey

80% of employees feel they can be managed remotely

75% of workers meet online to collaborate


“Workplaces are set to evolve in exciting ways, presenting new opportunities for businesses to optimise costs, build more flexible real estate portfolios and positively impact the health of employees. As a degree of certainty returns, it’s a good time for occupiers to assess the readiness of their real estate strategies to make the most of this new normal, to get ahead of change and accelerate success. The insights and services we’re offering clients through Colliers’ WORK³ service are designed to help them do just that.”

 

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Sam Harvey-Jones
Managing Director, Occupier Services, Asia, Colliers International


“The office will always play a vital role within the workplace. There is no doubt the office environment is the fundamental space for any business.  As we emerge from these conditions, we are presented with new opportunities for occupiers which allow us to reshape workspace strategies. Work3 is leading the industry into the future, accommodating occupiers and navigating them through this new world.”

 

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Doug Henry
Managing Director, Occupier Services, Australia, Colliers International

DIMENSIONS OF WORK³

  • Head office
  • Decentralised, split operations
  • Flexible workspace
  • Remote, working from home

Optimising the multiple locations of the work place

With remote working now a proven norm and flexible workspace options on offer to decentralise and de-risk essential workforces, the old boundaries of the workplace no longer need apply. More companies can take steps to reduce dependence and cost in core central business district offices, splitting and managing operations among multiple locations to mitigate risks, leverage geographical advantages and engage a broader talent pool.

Opportunities

  • Reduce costs and concentration risk by scaling down CBD headquarters and distributing the workforce
  • Enable and attract talent in remote locations through clouded working
  • Incorporate flexible workspace to boost the elasticity of the real estate portfolio, de-risk critical operations and decentralise cloud-connected teams

Expert View

“In the new normal mix of work places, the ease of assembling remote teams and accessing flexible workspace on an as-needed basis will enable occupiers to configure their operations across locations in a much more dynamic way, boosting the resilience of their businesses overall.”

 

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Jonathan Wright
Director, Flexible Workspace Consulting | Asia | Colliers International

  • Workplace density, efficiencies
  • Health & distancing
  • Wellness
  • Employee choice

Multi-dimensional enhancement of the work space experience

With distancing, de-densification and delivering employee health and wellbeing becoming strategic imperatives, workplaces need to evolve to contribute to  these goals. From re-planning work space in your portfolio to automated workplace monitors, space optimisation solutions and ergonomic workstation design, a steady stream of innovations can help businesses operate more efficiently, comply with emerging regulations and deliver wellness, sustainability and efficiency wherever your teams work.

Opportunities

  • Develop effective approaches to work space density and distancing through data-based approaches, and deliver employee choice  
  • Incorporate next-generation health and environmental technologies into workplace design
  • Develop amenities and programs to promote health and wellness at and beyond the office  

Expert View

“The new focus on health and safety shouldn’t be viewed as a burden, but an opportunity to introduce changes to the built environment that lay a foundation for greater efficiency in the use of space and a more engaged workforce over time, contributing directly to the bottom line and talent engagement and retention in the process.”

 

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Truddy Cheung
Director | Workplace Advisory | Asia | Colliers International

  • Productivity
  • Tech-enablement
  • Internet of the Workplace (IoW)
  • Clouded workplace management

Connecting environments to enable productivity gains in work pace

Connected devices and cloud-delivered enterprise services continue to grow, accelerating the adoption of the Internet of the Workplace (IoW). These pave the way for more technology-enabled approaches to productivity and collaboration across multiple workplaces and the enhanced management of corporate portfolios. This will enable occupiers to manage and support their teams and real estate portfolios on an on-demand basis to meet emerging business needs.

Opportunities

  • Draw on cloud-based solutions to foster location-agnostic collaboration
  • Apply proptech and automation to ease the burden of effectively managing and maintaining multiple locations   
  • Use connected devices as a basis for the real-time monitoring and remote control of resources and assets

Expert View

“For occupiers, creating an Internet of the Workplace not only promises better visibility over their workspaces, but the power to constantly reconfigure and improve these spaces in response to changing business conditions or employee demands. This is the kind of flexibility that decreases real estate costs and improves employee productivity.”

 

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Abhishek Bajpai
Managing Director | Corporate Solutions | Asia Pacific | Colliers International

Services

Solutions for current and future workplace demands
Colliers offers a number of specialised service lines with WORK3, working together to help you accelerate change and take advantage of opportunities to maximise the value of your company’s real estate portfolio. 

Resources
Nov 26, 2020
Work³ | The Future of Work
As economies and businesses start to look to the future, major forces in the process of work environment are prompting occupiers to reimagine, rethink and reshape their real estate strategies.
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Oct 20, 2020
The Reimagined Workplace
COVID-19 has accelerated trends that are reshaping the workplace and presenting new opportunities for businesses. In this series, we discuss how the work 'place,' 'space' and 'pace' are evolving; key trends we are seeing; and what this means for occupiers going forward.
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Aug 25, 2020
The Future of the Office Space
What you need to know in 90 seconds
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Aug 12, 2020
The Work-from-Home Experience in Asia Pacific
COVID-19 has dramatically changed the way we work and has rapidly accelerated the remote working trend. How are office-based employees responding to the work-from-home experience? How has the new normal disrupted the office working culture?
Read More
Aug 3, 2020
Insights from last week | 3 Aug 2020
In Colliers Asia’s Weekly Talking Points, we offer insights and recommendations for occupiers and investors in Asia Pacific based on the previous week’s market events.
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Jul 27, 2020
Insights from last week | 27 Jul 2020
In Colliers Asia’s Weekly Talking Points, we offer insights and recommendations for occupiers and investors in Asia Pacific based on the previous week’s market events. This week’s update focuses on our APAC Flexible Workspace Outlook 2020 Report; the Q2 2020 Office sector in Taipei; and the H1 2020 Office Demand Index in Australia.
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