When it comes to making real estate decisions, understanding your property and investment needs are as critical to your goals as local market conditions and real estate trends. That is why it is vitally important to work with advisors who understand the intricacies of the regions in which you operate.
Real estate management maximizes the value of your assets through careful stewardship of its physical space, tenant relationships and overall reputation in the marketplace. The property managers and building professionals at Colliers are business people first, working in partnership with you to achieve your ownership goals. Colliers International goes the extra mile in their attitudes and actions, allowing our values of expertise, community, service and fun to come through in everything we do.
- Accounting Services
- Capital Improvements
- Contract Administration
- Emergency Response
- Energy Management
- Engineering Services
- Financial Reporting
- Lease Administration
- Maintenance and Repairs
- Project Management
- Property Assessments
- Property Insurance Services
- Risk Mitigation
- Vendor Management
As President and Chief Operating Officer (COO) of Colliers International | Atlanta, Holly Hughes is responsible for the day-to-day operations of the Atlanta office. She works collaboratively with the Chairman/CEO and all the key leaders inside the Atlanta office to ensure the highest quality of client services and execution of local, regional and business line operations. In her role, Holly serves as an example of servant leadership - embracing change and setting examples for the organization. She develops and oversees the implementation of programs and infrastructure that increases the potential for adding value, strengthening client relationships and growing existing business.
In her current role as President and COO of Colliers International Atlanta, Holly seeks to best meet her clients' evolving needs by bringing more innovation to help solve their problems. She has her eyes firmly set on future goals to continue to build and leverage upon the amazing culture and work environment at Colliers, make certain that business lines are supported with resources, technology, innovation, expertise and other support to allow the team to serve clients in a superior manner, and finally, to recruit top talent that adds to the client service offering while enhancing culture.
Holly joined Colliers International as CEO of Colliers International Real Estate Management Services Atlanta and Colliers Facility Solutions in February of 2014. She led a team of professionals dedicated to safeguarding Colliers client’s investments and prolonging the life of the assets for the properties that they manage. She says that a simple philosophy guides everyone on her teams: they treat each property like it is their own. That way they do more to solve their clients’ problems, more to develop tailored solutions to meet their client's goals and provide more personal attention that gives their clients peace of mind.
Holly’s real estate career started at Carter, an Atlanta real estate investment and development firm, where she excelled in several leadership roles. As Executive Vice President she oversaw all facets of their 25 million square foot real estate portfolio. As chief administrative officer she was responsible for finance, accounting, IT, HR, marketing, infrastructure and running and supporting business strategy.
Senior Vice President | Atlanta
facilities, Class A Office, industrial and retail product types. Under Mike’s leadership his teams have been the recipient of two BOMA International Building of the Year Awards and numerous exceptional tenant satisfaction and LEED sustainability awards.
Mike is deliberately focused on delivering substantial cost savings, energy management, sustainability measures, strategic management and operating strategies to his
He is focused on his clients’ success and has served a wide variety of clients over the past 15 years. Some of his clients
include Interventure Advisors, Regions Bank, Morgan Stanley, Aetna Life Insurance, Post Apartment Homes LP, Koger Equity Inc., UPS Supply Chain Solutions, CW Capital, Atlanta
Gas Light Resources, John Hancock Mutual Life Insurance Co., Tampa Electric Company (TECO) and Boys and Girls Club of America.
Senior Vice President
Erika Heller is a senior vice president with Colliers International - Atlanta and is responsible for the oversight of Colliers Atlanta’s 30 million square feet of industrial product under management. Erika joined Colliers International in 2004 and has 16 years of experience in the commercial real estate industry with a focus on industrial property management.
Prior to joining Colliers, Erika spent five years in the management department of ProLogis and four years with a local Atlanta development and third-party management firm overseeing their accounting and management services for a variety of institutional clients.
Since 2006, Ms. Heller has served as a Board Member of the Gwinnett Village Community Improvement District (CID) which serves southern Gwinnett County and is the largest CID in the state of Georgia.
Senior Vice President
Alberta is a member of Colliers’ Property Management department. Alberta is known for her dedication to excellence and commitment to her clients’ success. She specializes in retail portfolio oversight and management on behalf of owners and investors, including institutions, private equity funds, TICS and also lenders and special servicers in managing REO assets.
Alberta joined Colliers International in 2004 after graduating from Georgia Tech with a Bachelor of Science degree. Ms. Waller has over 10 years of experience in the commercial management industry and currently oversees a retail portfolio, consisting of 4 million square feet throughout the Southeast.
Senior Vice President, CFO
National Engineering Manager
Washington, DC - REMS
I work in the Washington, DC office and focus on providing strategic, reliable building operations across the national REMS portfolio. Together with a team of regional engineering leaders, I ensure that client assets run efficiently to support the mission of occupant comfort and increased asset value. We achieve our missions by concentrating efforts on calculated national vendor relationships, improved energy efficiency measures, informed budget planning, and high-quality engineering services.
Much of my time is spent developing national best practices, determining resourceful technologies, and building client relationships. I also support REMS clients with capital project planning, environmental health and safety, due diligence, and code regulation compliance.
Before joining Colliers in 2011, I oversaw the Mid-Atlantic Grubb & Ellis’ commercial office portfolio as the Regional Engineering Manager. I began my career in commercial real estate with McShea Management working as a Chief Engineer more than 16 years ago and have had the opportunity to work with clients such as ING, TIAA-CREF, Morgan Stanley, Real Estate Capital Partners and Invesco.
Financial and Accounting Services
We understand that accurate, reliable and timely accounting systems and procedures are crucial to your business. Our management and accounting personnel work as a unified team, hand-in-hand with you, as an extension of your organization. We recognize the need for customized reporting and analysis and can give you what you want, when you want it.
Operations and Engineering Support Services
Colliers maintains high standards of care for a building’s infrastructure across a broad range of disciplines. In order to extend a property’s life cycle, these systems must operate at their peak efficiency with respect to environmental quality, cost control, sustainability practices and overall client objectives. We work in partnership with our clients to determine the appropriate operations and engineering protocols for their assets and provide a comprehensive predictive maintenance program.
Successful real estate management starts with a focus on tenant retention. Colliers’ management team includes a point of contact for tenant issues and inquiries, and we proactively communicate with tenants to identify issues, measure satisfaction and determine upcoming tenant requirements. Colliers’ Service Center also provides tenants with a choice of quick and effective ways to request both tenant and emergency services.
Our abstracting process provides a thorough summary of lease details, allowing us to manage lease deadlines, such as renewals and options, track and report critical dates, and reconcile rental charges with the lease terms. Our system also supports record keeping with the maintenance of site plans, floor plans and photos, and it provides a streamlined outlet for the collection of portfolio and project data.
Global Purchasing Power
Due to the size, scope and history of Colliers, we have developed a thorough knowledge of local and national vendors and are able to leverage our 2 billion-square-foot portfolio to obtain competitive pricing in the market. We have identified the “best-in-class” for all maintenance categories and typically only utilize those vendors with whom we have established long-standing relationships that have excelled for us in the past, that have a strong safety track record, and who understand and share our service excellence philosophy. You will benefit from the leverage of our portfolio by receiving competitive and below market rates in many service areas.
We educate and lead our team to adopt sustainable practices that increase our Clients’ asset value on an economic, environmental and social basis. We collaborate with our Clients to ensure we optimize property performance, boost building occupant health and productivity, work to reduce our environmental impact, and conserve our natural resources. Our longterm corporate value is to generate sustained economic and ecological value for our Clients, which in turn positively affects our communities and employees.
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