I joined Colliers International | West Michigan in 2018 as an executive assistant to Managing Director, Jon Potvin & Director of Operations, Jamie Stiles. I’m a performance-driven administrative professional with experience in facilitating support services and office management. Additional support includes coordinating meetings, planning events, and strategizing with team members effectively and efficiently.
I have a very positive attitude and strong work ethic. I thrive on developing relationships especially within an organization. I am keen on learning new things and growing professionally and personally.
Prior to joining the Colliers International team, I worked as an administrative assistant and event coordinator. I also served on a volunteer committee, where we helped various non-profit organizations in the Grand Rapids area.
I also worked at Landamerica Title Agency as a Title Agent. Main responsibilities included providing assistance for realtors and homeowners throughout the closing process.
I received a Bachelors Degree from Purdue University in Communications and Public Relations and a minor in Organizational Leadership.
As Managing Director, I have overall strategic and operational responsibility for the entire portfolio of the company’s offerings, and oversee the key functions of sales, delivery and business enabling functions.
I drive and oversee the continuous renewal of key processes, systems and policies across the company in client relationship management, sales effectiveness, quality assurance, talent management and leadership development.
In addition to nearly a decade’s worth of management experience, I have six years of experience in helping real estate professionals secure loans. There I was a leader in fostering excellence and built trust and respect within the organization and throughout the community.
In 2007, I created Potvin Haywood & Associates, an origination team consistently in the top 10% of producers nationwide. My team and I have generated new loan opportunities and met with clients to determine their financial situation and eligibility.