Mary Lewis

Mary Lewis

RCA

Property Administrator

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About

Professional Summary

As a Property Administrator, I work closely with the property managers, maintenance team and vendors for my assigned buildings. I am often the person on the front lines for tenant phone calls, emails and minor crises. I am here to make sure that the needs of tenants and owners are met in a timely manner, and I work hard to promote tenant satisfaction at a high level. Retaining tenants in our managed properties drives success for our owners.

I am highly organized and pride myself on my ability to multitask well. I believe in working efficiently and maintaining solid relationships with everyone involved in the management of a building – ownership, tenants, vendors and the property management team. I find success is knowing that everything has been resolved at the end of the day and that I am contributing to our management success for keeping our owners happy.

Accomplishments

In October 2019, I achieved the REMS Certified Assistant (RCA) designation through Colliers University. The RCA program consists of laborious coursework and is designed to accelerate careers in property management with a curriculum proven to create excellent client experiences and deliver the greatest possible results.

 

Education

My career began with residential property management. Starting in the late 90s, my husband and I purchased investment properties and built a portfolio of 19 buildings and apartment complexes. Commercial property management attracted me due to the exciting and fast-paced nature of the real estate industry. My experience in residential property management emphasized the importance of meeting tenants’ needs quickly and staying calm under pressure. I find this experience to align well with commercial management. 

Memberships & Involvements

My family is the center of my life, and with 5 kids who stay busy with their activities, I most often volunteer to support their interests. I was on the Board of Directors for my daughters’ dance team and often helped at the dance studios. I have been a cheer mom for a competitive cheerleading team and the “cowbell lady” at my son’s hockey games.

We are very lucky to live in a very tight-knit community in Summerville, and whenever I can, I offer help and support to my neighbors. During one neighbor’s battle with cancer, I joined the neighborhood carpool to help her get to her doctors’ appointments.
 

Services

Skills
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Service Lines
Real Estate Management Services
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