Senior Client Services Specialist
As the senior client services specialist for a top-producing office and education services team with Colliers International, I provide advanced marketing support to enhance the team’s service offering to the marketplace. Our team specializes in the sale and leasing of office and educational properties, with expertise in tenant and landlord representation, investments, build-to-suits and land.
The team includes Todd Noel, CCIM, senior executive vice president; Kyle Campbell, associate vice president; and Matt Baniszewski, associate.
I assist in developing innovative marketing strategies for each client and property, including print and digital marketing. In support of business development, I prepare highly effective listing proposals, presentations, offering memorandums and property brochures. I also coordinate with research and GIS to develop demographic maps, market intelligence and research data to market properties and aid tenants in making strategic location decisions.
As a results-driven professional, I recognize the value of a collaborative environment and strong relationships to support the success of the team and its clients. I am committed to being highly responsive and keeping all parties fully informed throughout the marketing process.
In 2016, I joined Colliers as senior client services specialist for the 10-member Arizona Retail Services Team, significantly elevating marketing services for the team.
Prior to joining Colliers, I was a senior brokerage coordinator for Capital Markets with Cushman & Wakefield in Phoenix, providing marketing and sales support to multifamily and retail investment brokers.
My extensive background includes more than 10 years as a strategic business and property manager for high-profile property management firms. I honed a diverse skill set in leasing, sales, marketing, accounting, budgeting, bid review, asset evaluation, construction and maintenance. I consistently grew occupancy and returned properties to stable operations.
My experience includes serving as business manager for Freeman Webb Company, First Management Services, Riverstone Residential Group, Banyan Realty Management, and Lincoln Property Company; and assistant manager for United Residential Properties. I also served as community manager for Lawler Wood, LLC / Wood Properties.
- 2019 - #1 Top Team, Arizona
- 2018 - #1 Top Team, Arizona
- 2017 - Dedication & Teamwork Award for Colliers in Greater Phoenix for unselfishly contributing to the Colliers mission, demonstrating remarkable effort, service to colleagues and extraordinary loyalty to the team
- 2015 - Rising Star Award, Cushman & Wakefield
- 2013 - Youngest person elected Executive President of the Apartment Association of Greater Knoxville (AAGK), local chapter of the National Apartment Association
- 2010 - Property of the Year, Freeman Webb
- Bachelor of Arts, Dual Major in Psychology and Sociology, University of Tennessee - Knoxville
- Arizona Dept. of Real Estate, Salesperson's License
Memberships & Involvements
- Colliers International | Arizona Staff Leadership Council
- Institute of Real Estate Management (IREM)
- Colliers Holiday Adopt-a-Family Program and Angel Tree
- Colliers AZ Cares Charitable Foundation
- Brokers for Kids, benefiting Boys Hope Girls Hope
Senior Executive Vice-President
As a senior executive vice president with Colliers, I specialize in office and educational properties. Areas of expertise include corporate advisory, tenant representation, investments, sale/leasebacks, and leasing and build-to-suits. As the national director of Colliers International’s Education Services Group, the leading advisory group dedicated to the education industry, I lead a national team of 25 education professionals who understand and represent the varied real estate needs of educational companies and occupiers of educational facilities across the country.
My top-producing team in Phoenix includes Kyle Campbell, associate vice president; Matt Baniszewski, associate; and Morgan Carden, senior client services specialist. Our team leverages in-depth knowledge of the office and educational property markets to assist our clients in achieving their real estate and business objectives.
With exceptional experience and demonstrated success in education-based real estate, I have completed numerous assignments on behalf of local and national clients. From charter schools to universities, I take a strategic approach to address the unique considerations facing educational facilities and provide strategies and services that strive to reduce occupancy costs, increase efficiency and enhance enrollment.
In order to advise clients on all possible scenarios, I offer an integrated platform of services, including acquisitions, dispositions, identifying capital sources, site selection, portfolio planning, lease and sublease negotiations, lease restructuring, transaction and lease administration, construction and project management, strategic planning, and benchmarking.
As a trusted and experienced advisor, I represent my clients’ best interests and develop real estate strategies to identity opportunities that add value, reduce costs, and maximize ROI. I incorporate the highest standards of excellence and quality in my approach to serving each client. With a tenacious and focused negotiation style, I have developed a reputation for delivering the most aggressive deal terms for my clients.
Throughout a career spanning more than 18 years in commercial real estate, I have specialized in educational and office properties and corporate tenant representations. Prior to joining Colliers, I was with Trammell Crow Company, CBRE and Insignia/ESG.
Associate Vice President
As an associate vice president with Colliers International, I specialize in the sale and leasing of education and office properties across metro Phoenix and nationally. With in-depth knowledge of education-based real estate, I serve as a member of Colliers’ Education Services Group, the leading advisory group dedicated to the education industry.
I am also a member of the top-producing office and education team of Todd Noel, senior executive vice president; Matt Baniszewski, associate; and Morgan Carden, senior client services specialist.
Working closely with clients, I strive to understand and evaluate their short- and long-term objectives. Leveraging my knowledge of the office and educational property markets, I position properties to increase liquidity and maximize value. Through a multi-disciplined approach, I align marketing strategies with my clients’ business goals to delivers optimal results.
I bring tremendous value to clients through a comprehensive platform of services, including strategic marketing, acquisition and disposition, new and renewal lease negotiations, lease restructuring, occupancy cost reduction, and coordinating construction and tenant improvements. Through in-depth research of demographic and GIS trends, I provide expert site selection services to clients and team members
In 2013, I joined Colliers as a research associate for Greater Phoenix. In this role, I monitored tenant activity, maintained an extensive lease and sale comparable database, compiled quarterly office market reports, and assisted brokerage professionals with market presentations. During my time in research, I gained extensive market knowledge and analytical skills. By the fall of 2014, I had sharpened those skills and transitioned to a broker position with Colliers.
As an associate with Colliers International, I specialize in landlord and tenant representation for the leasing and sale of office properties. I am a member of the top-producing team of Todd Noel, senior executive vice president; Kyle Campbell, associate vice president; and Morgan Carden, senior client services specialist.
Our team specializes in office and educational properties, leveraging our in-depth knowledge of the market to assist clients in achieving their real estate and business objectives.
Through targeted marketing and canvassing, I attract quality tenants for our clients’ properties and source new listing opportunity for the team. From the initial process of identifying a client’s requirements through final negotiations, I represent my clients’ best interests. My accountability, diligence and pro-active problem-solving ensure transactions move forward in a timely and efficient manner.
Leveraging my research expertise and analytical skills, I track market conditions, analyzing and interpreting data. I keep the team and our clients informed about market trends that impact real estate strategies and decisions.
My integrity, drive and solutions-based approach are key to delivering results that exceed my clients’ expectations.
I joined Colliers International in Arizona in 2018, as a researcher. In this role, I monitored tenants-in-the-market activity, assisted in compiling quarterly market reports for each property discipline, and maintained lease and sales comparable databases.
While at university, I served as a commercial real estate intern for CBRE and Lee & Associates in Phoenix, conducting property surveys, touring properties with prospective clients, and compiling industry research.