Alexandra Vitsou


CPMC

Client Services Coordinator

About

Professional Summary

Alexandra joined the Chicago Rosemont office as Client Services Coordinator with the Industrial and Logistics department after working 8 years in Colliers, Greece with most recent position Senior Associate Greece & Serbia. 

With more than 8 years of real estate experience, she performs executive business support, assists senior management and department in proposals/presentations, coordinating events and monitoring outcomes. With an insightful ability to stimulate effective communication and motivate colleagues, she excels at coordinating projects and providing memorable service while partnering with all levels of management to support corporate objectives.

With a commitment and passion for what she does, Alexandra strives to create memorable experiences for clients and colleagues, ultimately exceeding expectations.

Accomplishments

Took initiative and proactively coordinated the portfolio valuation project of over 650 properties throughout Greece with minimal supervision. She was the key contact person in aligning all parties involved - Colliers' team, subcontractors and client - by setting deadlines for each stage of the project and proposed weekly conference calls between all parties in order to ensure that project
proceeded in an organized way. Result was for the team to submit deliverables much ahead of deadlines with the client providing a 10 NPS score. 

Negotiated and secured competitive fees for conference participation and sponsorships, award participations, memberships and vendors supply orders reaching up to 50% discount rates.

Resourceful in improving a variety of operations: staff recruitment and onboarding, NPS procedure, colleagues’ professional development.

Proactively created: new Handbook Guide and Induction Plan for new employees, Mentorship Program, #SECF Excellence Program, Employee Performance Assessment.

In 2012 received CPMC (Commercial Property Marketing Certificate) accreditation from completing 30 hours of courses from Colliers University.

Clients:

Elbit Cohin Island, Millennium Bank, Attica Bank, H&M, Dolphin Capital Partners, Orange Business Services, Mattel, Xerox, National Bank of Greece, Scientific Games, Electrolux., Canadian Embassy.

Education:

BA in Business Administration from the Technological Education Institution of Athens, Greece with a direction in Project Management. 2005 - 2009

Memberships & Involvements:

Co-founder and member of Sympratto-a philanthropic organisation for people with special needs

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