The Flexible Workspace Report 2020 explores the dual impacts of COVID-19 and the continued growth of flexible workspace on occupier strategies in our new normal. We review the common health and safety measures operators are implementing, what options landlords have for delivering flexible workspace, what impacts flexible workspace may have on building valuations, among other topics.
Vice President, Flexible Workplace
Francesco is responsible for advising new and existing enterpise clients on the flexible workspace industry. Francesco supports clients with portfolio consulting, transaction services, and new product and solution developments. He acts as Colliers' Americas thought leader and dedicated sector expert on the flexible workspace market.
Prior to joining Colliers, Francesco served as Head of Customer Acquisition at leading flexible workspace company Knotel, where he led their customer acquisition efforts, catering to established and growing companies to give them the freedom to focus on their business, culture and people.
He was previously COO of Bisnow from 2013-2019, where he was responsible for transforming the publication from a local newsletter business into the largest digital marketing and events platform in the commercial real estate industry.
Head of Client Experience | Executive Vice President, Occupier Services | Global
Denver - Downtown
I am focused on ensuring Colliers' Occupier Services clients receive best-in-class service delivery reinforced by a mindset of continuous improvement. My responsibilities include: account growth, setting direction on account strategy & innovation initiatives with an emphasis on maximizing service excellence, regular strategic engagement with clients, executive sponsor of our program to develop our account executives and directors and ongoing leadership of Technology and Consulting Services in the Americas.
Global Occupier Services Outsourced Account Leadership Executive Oversight & Governance for Outsourced Account Solutions for Tech Sector Clients Footprint & Real Estate Portfolio Planning
Business Intelligence Platform & KPI Development
M&A Integration Roadmaps & Operational Playbooks
CRE Organizational Effectiveness & Design
Capital Planning & Forecasting
National Director of Research
Los Angeles - El Segundo
Steig Seaward is the national director of research and oversees the research and GIS teams for the United States. A proven CRE tech leader, Steig brings 25+ years of experience providing research and analysis, product design and customer retention strategies across the information technology and commercial real estate industries.
Prior to joining Colliers, Steig spent nine years as the senior research director overseeing research and marketing operations for the east coast region of Grubb & Ellis and more recently was the EVP of Customer Success at Xceligent, a full service-SAAS based commercial real estate information provider. Steig also served as the national director of Business Development and Client Services during his 13-year career at Xceligent. In addition, Steig also gained valuable experience as the director of sales for IdealSpot, a demographic and site selection software provider, VP of Technology & Member Services for the Denver Metropolitan Commercial Association of Realtors and began his career as a research analyst for the Resolution Trust Corporation.
Areas of expertise include:
· Commercial Real Estate Research & Analysis
· Customer Facing Solution Sales
· Product Design & Implementation
· Customer & Employee Curriculum Development and Training
· SAAS/Subscription-Based Services
· Customer Success Development
Director of National Office Research
Stephen has over 30 years of Commercial Real Estate (CRE) Research experience gained in both the U.S. and U.K. He has an expert knowledge of many CRE markets across the U.S. Having worked with brokerage firms, asset managers and data providers he has a broad spectrum of experience and is adept in forecasting, analysis and strategy. Prior to joining Colliers, Stephen was a Research Director with CoStar based in Washington D.C. His career history also includes eight years as Director of U.S. Office Research with Deutsche Asset Management and six years as Head of Research with Newmark Knight Frank in London, U.K.
At Colliers, Stephen is responsible for all aspects of U.S. National Office research including authoring quarterly reports, press interviews and multi-market analysis. He works closely with multiple Colliers' business lines including Office Services, Capital Markets, Healthcare, Law Firm Services, Life Sciences, Property Management and Occupier Services. He’s a frequent author of blogs and thought leadership pieces as well as giving presentations to clients and industry groups.